22det's Privacy Policy

Welcome to 22det. This privacy policy applies to all services, websites, and applications on the 22det platform. When you use our website, create an account, or use any of our services, you are considered to have agreed to the terms of this policy.

We believe that personal privacy is a fundamental right. That is why 22det is committed to protecting your personal information at all times. This document describes in detail what information is collected, why it is collected, how it is used, and what rights you have.

This policy applies only to 22det's own services. Third-party websites or services that may be linked from our platform are governed by their own privacy policies, and 22det is not responsible for those.

22det collects user information in several ways. A detailed breakdown by category is provided below:

2.1 Information You Provide Directly

When you register on our platform or manage your account, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password and security-related information
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account number)
• National ID card or other identity documents (when verification is required)

2.2 Automatically Collected Information

When you use our website or services, certain technical information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Date and time of website access
• Pages viewed and links clicked
• Session duration and usage patterns

2.3 Transaction Information

The following information is recorded when financial activity takes place on the platform:

• Deposit and withdrawal amounts and dates
• Payment method used
• Transaction status and reference number
• Gaming activity history

22det uses your information only for legitimate and necessary purposes. The main reasons for using your data are listed below:

3.1 Account Management

• Completing the account creation and verification process
• Ensuring secure login and access
• Password recovery and maintaining account security
• Verifying age to confirm 21+

3.2 Service Delivery & Improvement

• Providing gaming services and bonus offers
• Processing financial transactions (deposits and withdrawals)
• Personalising and improving the user experience
• Monitoring and developing platform performance

3.3 Communication & Support

• Providing 24/7 customer service support
• Sending important account-related notifications
• Sending information about new services and offers (with your consent)
• Resolving issues and handling complaints

3.4 Legal & Regulatory Requirements

• Complying with applicable laws and regulations
• Preventing fraud and illegal activities
• Ensuring responsible gaming
• Retaining information for dispute resolution

22det does not sell your personal information or share it with third parties without authorisation. However, limited information may be shared in the following circumstances:

4.1 Service Provider Partners

Necessary information is shared with certain trusted service providers to operate our services effectively, such as payment processing providers (bKash, Nagad, Rocket, Upay, and associated banks). These partners may only use the information for specified purposes and are legally bound to maintain confidentiality.

4.2 Legal Obligations

Information may be disclosed to authorities under a court order, government investigation, or as required by applicable law. In such cases, 22det will provide only the minimum information legally required.

4.3 Security & Fraud Prevention

Relevant information may be shared with the appropriate authorities to detect and prevent fraud, money laundering, or other illegal activities.

The 22det website uses cookies and similar technologies to improve your browsing experience and maintain service quality.

5.1 Types of Cookies

• Essential cookies: Required to maintain login sessions, ensure security, and support basic functionality. Without these, the website cannot function properly.
• Functional cookies: Used to remember your preferences such as language and display settings.
• Analytical cookies: Used to collect website usage statistics in order to improve the service. This information is processed in aggregate and anonymously.

5.2 Cookie Controls

You can control or decline cookies through your browser settings. However, disabling essential cookies may affect certain key functions of the website and disrupt the login experience.

22det has put in place industry-standard technical and administrative measures to keep your personal information secure.

6.1 Security Measures

• SSL Encryption: All data transfers are secured through SSL/TLS encryption.
• Data Encryption: Stored sensitive information is kept in an encrypted state.
• Access Controls: Only authorised personnel have access to user data.
• Regular Security Reviews: System security is reviewed and updated on a regular basis.

6.2 Data Retention Period

Your information is retained for as long as your account remains active or as needed to provide services. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations, resolve disputes, or prevent fraud.

6.3 Security Breaches

Should a data security breach occur for any reason that poses a risk to your rights and interests, 22det will notify you and the relevant authorities in a timely manner in accordance with applicable law.

As a 22det user, you have the following rights over your personal information:

7.1 Right to Access

You can find out at any time what information 22det holds about you. You may contact the support team to request a copy of your data.

7.2 Right to Rectification

If any information we hold about you is inaccurate or incomplete, you may request that it be corrected. This can be done through your account settings or with the help of the support team.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, if there are legal obligations or active disputes, it may not be possible to delete all information immediately.

7.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted, particularly when the accuracy of the data is in dispute.

7.5 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional communications, let the support team know at any time. This does not apply to essential account-related notifications.

22det is an adult gaming platform intended only for those aged 21 and above. We do not knowingly collect or process personal information from anyone under the age of 21.

We have age verification measures in place during the registration process. If any information from a person under 21 enters our system for any reason, the relevant account will be closed and the information deleted as soon as it comes to our attention.

If you suspect that a minor is using our platform, guardians may contact us at [email protected].

22det may update this privacy policy from time to time. Reasons for changes may include:

• Requirements of new laws or regulations
• Changes in the scope of services or technology
• Efforts to strengthen user protection further

For significant changes, we will send a notification to your registered email or clearly announce it on the platform. Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

The "Last Updated" date shown at the top of this page always indicates the date of the most recent revision. Previous versions may be provided upon request.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. The 22det customer service team is available 24/7 to assist you in Bengali and English.

We take all privacy-related requests and complaints seriously. After receiving your request, we will try to respond as quickly as possible.

• Live Chat: Direct contact through the platform, available 24/7
• Email: [email protected]